Hello we got multiple reports for errors when the cardholder uses ApplePay on Ingenico iPP320 devices (TriPOS could)
The error returned from the device is
Error: IngenicoRBA or IngenicoUPP 23. source =E; IngenicoRBA can't read contactless tags for GetEmvResponseWithTagsAsync:System.ArgumentOutOfRangeException: Start index is out of bounds.
Parameter name: startIndex
. PIN pad error
All devices are Ingenico iPP320 with Firmware version 230c.
Contactless cards process normally. We only noticed this on contactless transactions executed from iPhone devices(apple pay)
Is this a known issue?