We are using TriPOS cloud and we recently noticed something that we could not quite explain.
We had a transaction and tried to settle it but it failed with a Transaction Not Found Error. After some research we realized that the transaction in our system had a different TransactionID and ReferenceNumber than it had on the host. Also the transaction's type on the host was CreditCardForce, but in our system we do not use this.
Is this transaction type something that the host does automatically?
If yes, can be the reason that the transaction's ID and reference we see in our system is different than the host's?
Thanks in advance.