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No Access to CNP documents on Worldpay One

Question asked by on Feb 12, 2020
Latest reply on Feb 13, 2020 by andrew.harris

I was trying to access the CNP V12 document under the PayFac page and it says the document cannot be found.  Please advise as to how I can get access.  I work with PayFac's at Worldpay and we both could not access.