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401 - Unathorized from triPos Cloud

Question asked by jraghanti on Feb 10, 2020
Latest reply on Feb 10, 2020 by kmartin

Hi, we're trying to get a client up and running who has ethernet devices. I can't even get a response from triPos Cloud to get lanes or even connection status.We keep getting 401-Unathorized (see below). Is there something I could be doing wrong, or could the merchant be set up wrong? Not sure where to go.

 

System.Net.WebException: The remote server returned an error: (401) Unauthorized.
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at WorldPay.HttpSender.Send(String data, String url, String type, String action, Dictionary`2 headerDict, String& retStatus)
at WorldPay.WorldPayForm.btnGetLanes(Object sender, EventArgs e)

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