AnsweredAssumed Answered

Preventing Card Declines

Question asked by kdill00 on Jun 18, 2019
Latest reply on Jun 24, 2019 by livmorgan

Hi, I have a quick question, we have some customers using Vantiv Express hosted payments page for online transactions.  These customers in question are movie theatres, so some people purchase tickets online in a couple batches.  It seems that if they do that, the first one is fine, but a lot of times the bank will decline the next immediate transaction.  This doesn't seem to occur with other processors we integrate with.  Is there anything we can add to pass along to reduce these declines?

 

Thanks for your time.

Outcomes