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Need Help with returning/reversing CreditSaleToken transactions

Question asked by companybedev on Feb 2, 2019
Latest reply on Feb 7, 2019 by daniperea

I'm seeing an error Token Service Unavailable. - 200 Response With Status:Failure Message:Parse token failure when I attempt to return CreditSaleToken transactions. I don't see in any documentation where these should be handled differently that card present transactions and those are working fine. I will try a few things but if someone could get back to me right away, I would really appreciate it. This code is in production so our clients using preAuth Tokens have to process returns through WorldPay.