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Reversal or Refund for PaymentAccountID transaction

Question asked by cristopher.pereira on Jan 18, 2019
Latest reply on Jan 31, 2019 by frank

Hi I have made a credit card sale using an existing PaymentAccountID and during reversal process we are getting "Invalid Transaction Status" message error, did we do some incorrect configuration in our xml request: 

 

<CreditCardReversal xmlns="https://transaction.elementexpress.com">
<Credentials>
<AccountID>My_ID</AccountID>
<AccountToken>My_Token</AccountToken>
<AcceptorID>My_AcceptorID</AcceptorID>
</Credentials>
<Application>
<ApplicationID>123</ApplicationID>
<ApplicationVersion>1.0</ApplicationVersion>
<ApplicationName>Test</ApplicationName>
</Application>
<Terminal>
<TerminalID>01</TerminalID>
<CardholderPresentCode>2</CardholderPresentCode>
<CardInputCode>0</CardInputCode>
<TerminalCapabilityCode>3</TerminalCapabilityCode>
<TerminalEnvironmentCode>2</TerminalEnvironmentCode>
<CardPresentCode>2</CardPresentCode>
<MotoECICode>1</MotoECICode>
<CVVPresenceCode>0</CVVPresenceCode>
<TerminalType>1</TerminalType>
</Terminal>
<Transaction>
<ReversalType>1</ReversalType>
<TransactionID>8229677</TransactionID>
<TransactionAmount>10.00</TransactionAmount>
<MarketCode>7</MarketCode>
<ReferenceNumber>550</ReferenceNumber>
<TicketNumber>551</TicketNumber>
</Transaction>
</CreditCardReversal>

 

 

Thanks in advance

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