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Semi-Integrated Ingenico ICT-220 setup

Question asked by patientrev on Mar 15, 2018
Latest reply on Mar 22, 2018 by Chris Jennings

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Hello, we have a potential new client for our web-based payment portal and are tasked with communicating with Ingenico ICT-220 card readers. It is my understanding these card readers are currently set up to communicate directly with Vantiv, however we will need to design a middle-ware service that can communicate with the readers in sort of a "semi-integrated" fashion. We have worked with DataCap's TranCloud device before, however the cost is too high for this project to need these devices as the card readers are scattered across over 100 different facilities which would require a TranCloud device to be installed in over 100 different locations. Is there another API (and preferably a .NET SDK) available that can assist with communication to these readers over an IP network? We don't need the cloud to be able to communicate with the readers as we can write a local service installed on the workstations that can handle this portion of the communication. Ideally we would like to send the "amount to charge" to the device and have it display that on the screen for the staff to then just swipe/tap/insert the customer's card where we would get an approval/denial/receipt message back from the device. We would then format the receipt and ideally send another call to the device to print or just have it print automatically from the first call.

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nsuess Mar 16, 2018 9:36 AM

Hello Bryan,

The ICT220 devices are standalone terminal devices and are not designed for a semi-integrated solution. Ingenico has another product line - the iPP320/350 which is a semi-integrated PIN Pad. Do you currently have an integrated payments solution w/ Vantiv/Worldpay? Who is your potential client? We have several technology platforms with various functionalities, one that might work for you is the triPOS Cloud integration, which can utilize an Ingenico iPP320 device via IP connection. Here is some more information: triPOS Cloud Quick Start Tutorial

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patientrev Mar 16, 2018 9:55 AM

Unfortunately, I cannot discuss yet who the potential client is. As well, and just as unfortunate, they are refusing to replace their card readers with any other model. They have over 500 of these readers and we need to make them work in place. We have found a couple of vendors that claim to be certified to the ICT220 using TranCloud to communicate with the readers. If the TranCloud device can communicate with them, should we not be able to somehow as well? Is there no firmware we can install on these devices to make bidirectional communications possible? Excuse my ignorance here, I am new to the "card-present" scene as we normally have only dealt with ecommerce card-not-present style interfaces.

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Chris Jennings @ patientrev on Mar 22, 2018 10:14 AM

Hi Bryan,

I cannot confirm what other partners are using for Datacap with other processors. Here is the list that Datacap publishes on supported devices and coming soon devices. compatible devices — Integrated Payments - Datacap Systems, Inc.

There are a lot of complexities tied to device compatibility with the introduction of P2PE, PIN Debit, and now EMV. A high level example is certain devices require specific file loads and in this case, will require a new EMV certification. So loading a new software package into the device to communicate with the application is only a small portion of the work required. Additionally, there is work involved with conformance at the key injection facilities, such as POS Portal, JRs POS Depot, TPG, etc. to ensure everything is loaded in a production environment correctly before deployed to the field.

Considering the unique scenario presented, it is best that we get you in contact with our integration team to drill down into the details of finding a solution or device that is acceptable. Can you DM your information or you can reach us at integrationteam@vantiv.com

Regards,

Chris

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nsuess Mar 16, 2018 9:36 AM
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Hello Bryan,

The ICT220 devices are standalone terminal devices and are not designed for a semi-integrated solution. Ingenico has another product line - the iPP320/350 which is a semi-integrated PIN Pad. Do you currently have an integrated payments solution w/ Vantiv/Worldpay? Who is your potential client? We have several technology platforms with various functionalities, one that might work for you is the triPOS Cloud integration, which can utilize an Ingenico iPP320 device via IP connection. Here is some more information: triPOS Cloud Quick Start Tutorial
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patientrev Mar 16, 2018 9:55 AM
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Unfortunately, I cannot discuss yet who the potential client is. As well, and just as unfortunate, they are refusing to replace their card readers with any other model. They have over 500 of these readers and we need to make them work in place. We have found a couple of vendors that claim to be certified to the ICT220 using TranCloud to communicate with the readers. If the TranCloud device can communicate with them, should we not be able to somehow as well? Is there no firmware we can install on these devices to make bidirectional communications possible? Excuse my ignorance here, I am new to the "card-present" scene as we normally have only dealt with ecommerce card-not-present style interfaces.
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- Chris Jennings @ patientrev on Mar 22, 2018 10:14 AM
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  Hi Bryan,
  
  I cannot confirm what other partners are using for Datacap with other processors. Here is the list that Datacap publishes on supported devices and coming soon devices. compatible devices — Integrated Payments - Datacap Systems, Inc.
  
  There are a lot of complexities tied to device compatibility with the introduction of P2PE, PIN Debit, and now EMV. A high level example is certain devices require specific file loads and in this case, will require a new EMV certification. So loading a new software package into the device to communicate with the application is only a small portion of the work required. Additionally, there is work involved with conformance at the key injection facilities, such as POS Portal, JRs POS Depot, TPG, etc. to ensure everything is loaded in a production environment correctly before deployed to the field.
  
  Considering the unique scenario presented, it is best that we get you in contact with our integration team to drill down into the details of finding a solution or device that is acceptable. Can you DM your information or you can reach us at integrationteam@vantiv.com
  
  Regards,
  Chris
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Semi-Integrated Ingenico ICT-220 setup

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