We are testing the Vantiv in Prelive Enviroment with the Prelive Login details which is shared by Vantiv and this is the URL which we are using for testing https://payments.vantivprelive.com/vap/communicator/online.
After entering the payment details and on processing we are getting the error message as "Failed to connect to payments.vantivprelive.com port 443: Timed out". Could you guys help us what is the problem and how to fix it.
But if we use the URL as https://transact.vantivprelive.com/vap/communicator/online it is working. Also could you guys tell us what is the environment which we need to test in the prelive enviroment.