AnsweredAssumed Answered

Vantiv 504 Request Time Out Prelive

Question asked by venkateshp on Mar 9, 2018
Latest reply on Mar 12, 2018 by ddemers

Hi,

   We are testing the Vantiv in Prelive Enviroment with the Prelive Login details which is shared by Vantiv and this is the URL which we are using for testing https://payments.vantivprelive.com/vap/communicator/online

   

  After entering the  payment details and on processing we are getting the error message as "Failed to connect to payments.vantivprelive.com port 443: Timed out". Could you guys help us what is the problem and how to fix it. 

   

   But if we use the URL as https://transact.vantivprelive.com/vap/communicator/online it is working. Also could you guys tell us what is the environment which we need to test in the prelive enviroment.

 

 

Thanks.

Outcomes