I have a client that used Vantiv - we are doing their ecommerce shop. I need to know what integration options are available to me. Ideally this would be a hosted payment page that takes care of all the payment details - we send it the required info it sends us back the response and we complete the order on our end.
We don't want to be dealing with credit cards at all on our end.
Are there any gateways that integrated this feature for you guys? Authorize.net? Paytrace?
I has seen that but was looking for a complete list. That only seems to have a limited amount of resources - give that the question I link above indicates there are multiples. Auth.net for example - where are those instructions?
Hi Neil, I'm so sorry about the delay in getting you an answer. One of our experts should reach out to you soon.
Hi All,
I have not been involved until this point and more than happy to assist.
Neil... It would be best if we could speak over the phone so I can fully understand your needs and then recommend some options.
Rob Lyons
978-869-5208
Thanks for answering this, Rob!
Neil, if you are still looking for options, consider WooCommerce. Their ecommerce software is free, it runs on WordPress, which is also free, and there is a free Vantiv integrated payments payment plugin that provides the hosted checkout integration. If you'd like, we can send you the files and a test API key that will let you walk through the entire checkout experience using test credentials before you commit to anything.
https://radialstudios.com/woocommerce-plugins/
Feel free to give me a call - 614.846.7315 or to message me directly through Vantiv ONE.
Thanks, but I was just looking integration instructions - not an ecommerce platform.
Neil
I only deal with the eComm side
Are you looking to process on the Mercury platform
Rob
Sent from my iPhone
No - custom implementation.
We spoke the other day - we will go with Auth.net and get our client to sign up there and they will take care of the Vantiv integration on that end.
Neil,
While offloading the customer to one of Authorize.net's hosted checkout pages is a viable solution, I would urge you to consider a few things. Developer support at Vantiv far exceeds that which you'll find at Auth.net for an integration (*in my personal experience), and if you do go the route of using Authorize.net, your Merchant will end up with a more expensive solution as they will also need to have a separate Authorize.net account, which may involve monthly fees as well as per transaction costs above and beyond their Vantiv rates. If you're able to connect them directly to Vantiv, you may end up saving them money in the long term.
Where were you when I opened this ticket on the 23rd June? Do I assume the Vantiv support is better than the support I got from here? I had to hit up your twitter account to get someone to actively engage with me and even with that it was still a struggle.
This information is now useful though, just a shame it too this long to get it.
Neil,
I don’t monitor what happens on Vantiv ONE.
My role is a technical role to enage new/existing partners to make suew they get the necessary support to certify & integrate into the eComm Vantiv platform.
Rob
Rob Lyons
Strategic Solutions Consultant – eCommerce Partnerships
P: 978.275.6631
M: 978.869.5208 |
rob.lyons@vantiv.com<mailto:rob.lyons@vantiv.com>
Vantiv.com
The above comment was more for George (who it looks like is not associated with Vantiv, and is just offering some info) - I appreciated your help Rob. The frustration was not being able to get anyone from Vantiv to engage with me in the first place.
Hi Neil,
I'm sorry your first experience here was frustrating, but I'm glad that as part of the community we were able to help you find an option for your Merchant that might be of interest.
As a third party developer like yourself, someone who has worked with more than just a few processors, gateways, etc, I find that my conversations with members of the developer support team at Vantiv are typically productive and rewarding. I scan the Vantiv One forums for folks who might be a match for one of our WooCommerce integrations, and saw your note, which is what I reached out.
There are several different divisions at Vantiv - Vantiv eComm, Vantiv integrated payments, and a few others. They all have great systems and people - I think in this case your inquiry settled in between some of those established channels.
Regardless, if you have questions with the Hosted Checkout integration, feel free to reach out to me directly, I'd be happy to help point you in the right direction if our experiences overlap.
Cheers!
Much appreciated George - I'll have a look at that documentations you sent and may hit you up later.
Hi Neil,
I'm so sorry it took so long to get an answer. I brought this to the attention of our team and we changed our site customer care practices to be more responsive. That way other customers don't have to go through this same frustrating(!) experience. Again, I'm sorry we left you hanging. You have my email from our social media correspondence, or you can reach out to me via message on Vantiv ONE. If you need any help in the future, please don't hesitate to reach out directly, and I can plug you in to one of our experts.
Oh yes. Thanks
Sent from my iPhone
The Vantiv integrated payments Hosted Checkout service that we used for one of our WooCommerce platform integrations is also available in a stand alone fashion, and given your request, is probably a great option to explore for your custom integration.
I believe the latest documentation is here:
HostedCheckout eCom Integration Guide
Essentially, you initialize the Vantiv Hosted Checkout page by sending credentials and payment details, and then you receive a PaymentID in return. You then use that PaymentID when sending the customer to the payment page for entering the credit card details, and subsequently when you query Vantiv for the status of that transaction.
I'll check this out - thanks for the info.
I see from here Vantiv Payment Gateway Connections that there are integration options available where is the documentation for this?