i am using the eCommerce sdk of mercury gateway and when i pass my merchant id and password it will give me error like :- Authentication Failed
Please help me to solve this issue as soon as possible
It appears your merchant ID is incorrect. In the dealer letter / VAR sheet you were sent, look for the section entitled "Hosted Checkout for Keyed Entry". The first row in this table shows the correct merchant ID you should use.
I also wanted to point out that Vantiv Integrated Payments has a dedicated, 24/7 Customer Support team available to assist with MercuryPay or ExpressPay merchants. For the fastest response, please call 800-846-4472. Our Technical Support agents are well-equipped to assist you with this setup, as well as any future merchant setup issues you might encounter.
If you need assistance setting up a test account for the MercuryPay platform, please let me know.
This situation is usually cased byone or more of the following:
Incorrect XML user name and/or password
Incorrect merchant ID
Please confirm these values and let us know if there is still and issue.
thanks for the reply
i am using the code like this
[MerchantID] => 45023418814=TECHOU
[LaneID] => 02
[Password] => ********
[Invoice] => 54321
[TotalAmount] => 9.9
[TaxAmount] => 0
[TranType] => PreAuth
[Frequency] => OneTime
[Memo] => InitializePaymentTest
[ProcessCompleteUrl] => http://www.mercurypay.com
[ReturnUrl] => http://www.mercurypay.com
[InitializePaymentResult] => stdClass Object
[ResponseCode] => 100
[PaymentID] => ********
[Message] => Authenticate Failed
This appears to be an issue related to the Mercury platform. We will locate a resource that can assist you shortly.
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