The error messages and descriptions below apply to all StoreCard integrations on the MercuryPay interface.
Error message | Description |
|---|---|
Gift Set Up | |
NoMerchantIDSpecified | This merchant ID was not found in our database |
MerchantIDnot found | The merchant ID entered is not valid |
Merchant Not Accepting Gift | This merchant ID is not setup for gift |
InvalidTranTypefor Prepaid Server | The transaction type entered is not valid for gift |
InvalidTranCode | The transaction code entered is not valid for gift |
Database Insertion Error | Can't insert into our database |
Issue | |
Invalid Account Number | Account number not in Merchant's range |
Account Not Issued | Card has not been issued, or has been de-activated withVoidIssue. |
Missing Invoice Field | There was no invoice number given |
Amount Field Error | Incorrect amount entered |
Non Numeric Account | Account number provided is not numeric |
Account Already Issued | Gift Card has already been issued |
Issuance Not Authorized | Didn’t find the card in the merchant's range or exceed max amount allowed to issue |
Not a GIFTAccountType | Wrong issuing range type |
Mag Stripe Error - Hand Key | Card did not swipe—please key in the card number |
Amount Exceeds Maximum | Exceeds the maximum amount that the gift card can be issued for |
Amount Cannot Be Zero | There must be an amount higher than Zero |
Could not Issue | Card cannot be issued |
Return | |
Account has not met the Effective Date | The card's start date has not been reached |
Account Deactivated | The gift card account has been deactivated and is no longer allowing transactions |
Return Not Allowed | Returns are not allowed on this card |
Duplicate Transaction | There has already been a return issued for this invoice number, card number and amount |
Number of Returns on Card over Limit | The maximum amount of returns on the card has been met |
Sale | |
Account on Hold | The gift card is on hold, no transactions are allowed on this card |
Account Expired | The gift card account has expired |
Insufficient Account Balance | There are not enough funds on this account |
Bad Reference Number | The reference number supplied is not valid |
No Account Match no account for this merchant | The card number is not in the valid range for this merchant |
No Amount Match | |
Void | |
VoidRefNonot found | No transaction to void was found |
Void Last Transaction First | Not the last transaction |
Please useVoidIssue | A void cannot void an issue, please use theVoidIssuetransactions type |
Declined - Insert Error | Can’t insert into database |
VoidIssue | |
Account In Use | Too many transactions already on card to void issue |
Could notVoidIssue | Unable to completeVoidIssuetransaction |