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Shopping carts - WooCommerce

Document created by gjsissons on May 9, 2016•Last modified by andrew.harris on May 26, 2020

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WooCommerce is a popular eCommerce platform. Implemented as a WordPress plug-in, WooCommerce helps developers easily build full-function eCommerce sites with minimal development effort. Several WordPress themes are integrated with WooCommerce providing design flexibility for eCommerce developers and merchants.

WooCommerce developers can easily tap the powerful features of Vantiv, Now Worldpay's eCommerce solutions using a pre-built WooCommerce extensions

Using Worldpay's eCommerce gateway, customers are prompted for their credit card details on the WooCommerce checkout page, and Worldpay handles authorization and settlement.

Additional information on configuring the payment gateway will be available soon. Worldpay is in the process of updating the WooCommerce third party extension and certifying all changes.

Have questions? Need support?

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intltech Jul 19, 2016 1:37 PM
Gordon,

I am hoping that you could assist.

I have purchased and installed the plugin to a WooCommerce site of a mutual client.
However, I have been unsuccessful in receiving a UserID & Password from Vantiv for this Merchant.
Having spent over 4 hours calling every department in Vantiv, I am hopeful that you could steer me appropriately.

What good is this plugin and technique if the credentials are unavailable???!!!

Please advise.

Lee
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- brian.arnold @ intltech on Jul 19, 2016 2:45 PM
  Hi Lee,
  
  I am sorry to hear about the frustrating experience.
  
  I have a couple of quick questions that may allow me to help you. First, are you working with an Implementations consultant here at Vantiv eCommerce? Our Implementations team are the ones who will be creating the necessary artifacts in our system that will allow you to send transactions to our environments that require credentials (i.e. prelive and production). Second, which environment are you wanting to connect to right now?
  
  If you are trying to test some preliminary transactions through our Sandbox environment there is no need for specific credentials, any values will work. This environment only validates the received XML against our schema and returns a canned response.
  
  -Brian
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  - intltech @ brian.arnold on Aug 18, 2016 9:32 AM
    George,
    
    Thank you so much for this additional information. After many
    hours of communication with just about every department at Vantiv, not a sole
    had guided me down this path.
    
    At this moment the client has found the
    process so distasteful that they have decided to temporarily place a hold on the
    integration.
    
    I remain hopeful that we will have the opportunity to
    reinstate in the near future and will absolutely reach out to you for that
    referral.
    
    Again, thank you for the assistance.
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    - gjsissons @ intltech on Aug 18, 2016 12:23 PM
      Thanks Lee and radialstudios. Lee, I spoke with George earlier this week and he's going to publish his solution on the Vantiv O.N.E. website and we'll make sure it is easy for other people to find when people search for Woo Commerce in future. Sorry this has been a painful experience. It's great that you gents connected!
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    - radialstudios @ intltech on Aug 18, 2016 12:42 PM
      Hi Lee,
      
      I'm sorry to hear that it was a rough experience - I know it can be frustrating when everything is pointing in one direction and it ends up being a dead end. As Gordon mentioned we've been working on getting both packages listed and featured prominently to help avoid exactly this kind of challenging situation.
      
      For your reference, if you end up back in the ECOM conversation again with the Merchant, we typically take care of install, issuing the credentials, and running a few test transactions against the sandbox to make sure everything is working. We'll also give you pointers if we see anything unrelated to our software that might cause an issue later. If you want to try it out and make sure it works before bringing it up with the Merchant, we can do a dev box install for you that will work with some test cards to help you get all your ducks in a row first. Feel free to reach out to me now or later if the need arises.
      
      Good luck,
      
      George
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- gjsissons @ intltech on Jul 20, 2016 10:25 AM
  Hi Lee (and thanks brian.arnold for responding). Like Brian says, usually your client (the merchant) would have the credentials. It's possible also that the merchant you're supporting is dealing with a third party and our integration team may not have visibility to them. You won't want to share details about your client on a forum, so let me send you a private e-mail and see if I can help you track someone down.
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cmstudios Feb 21, 2018 7:22 PM
Hi, I downloaded the Vantiv plugin for WooCommerce and received this error while working with the Sandbox environment:
Vantiv Gateway Error. Exception text: Could not resolve host: www.testlitle.com

Does the plugin need to be updated or am I doing something incorrect in the setup?

Thank you,

Chris
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- brian.arnold @ cmstudios on Feb 22, 2018 6:56 AM
  Hi Chris,
  Your setup is likely correct, the URLs in the plugin do need to be updated. For interacting with the sandbox environment the URL needs to be: https://www.testvantivcnp.com/sandbox/communicator/online
  Vantiv did not develop this plugin; so, we do not have the ability to update all the URLs to be current. Finding the source of the URL in the plugin code and updating them there will be the quickest path to resolution.
  -Brian
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  - cmstudios @ brian.arnold on Feb 22, 2018 9:20 AM
    Thank you for the fast response, Brian. I will update the plugin and let you know how it goes.
    
    Chris
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- radialstudios @ cmstudios on Feb 27, 2018 8:47 PM
  Chris, for that specifically you'll want to update the string around lines 290 in the woocommerce-gateway-litle.php file within /wp-content/plugins/woocommerce-gateway-litle/ in your Wordpress directory.
  
  However, there are a few other URL endpoints around there which also resolve to various litle.com paths that will likely need to be updated. Do you have 1.2.5? WooThemes updated the Vantiv API URLs back in September of last year, but it's possible they're out of sync if Vantiv did some changes since then. I'm running 1.2.2 on www.radialpayments.com where we have a number of those tools deployed for testing and it only has the prelive.litle.com paths and not the more current ones.
  
  Are you working with a Merchant boarded under the former Litle & Co now Vantiv ECOM platform? Or is your Merchant a Mercury / Vantiv Integrated Payments customer? If so you'll need our software and not the older one that WooCommerce has for sale.
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rcerrone Jun 22, 2018 12:52 PM
We are a Vantiv customer and I am trying to download this plugin but it takes me to a Microsoft Outlook login page and then when I actually get to the link, it seems to be just a screenshot of some code? How do I get this plugin? We are trying to connect our Vantiv account to Woocommerce and the plugin is retired from Woocommerce.
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chadnance Aug 17, 2018 7:55 AM
When I follow the link to download the plugin it takes me to a Outlook Web App login? Can you direct me to how I can download the Vantiv plugin for WooCommerce/WordPress?

thanks
Chad
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- radialstudios @ chadnance on Aug 17, 2018 2:33 PM
  Hello Chad,
  
  That software has been re-homed to us, please shoot me an email george@radialstudios.com and I'll get you setup with the installable plugin. Are you looking for the Worldpay Integrated payments ECOM plugin, or the regular Worldpay ECOM plugin? Either way, we have both of them under our roof now.
  
  George
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Shopping carts - WooCommerce

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