jmather

LAFC + BoC + Worldpay = Transactional Nirvana

Blog Post created by jmather on May 24, 2018

BoC StadiumBefore we officially announced the Vantiv purchase of Worldpay and intent to rebrand, back in the third quarter of last year, we got the privilege to begin working with Banc of California to be the sole payments provider for the Los Angeles Football Club (LAFC) at the new Banc of California stadium in downtown Los Angeles at the former location of the Los Angeles Sports Arena. The intent for the stadium is to be the first cash-less stadium in the United States.

 

For those that don't follow Major League Soccer (MLS) or soccer in general, a little background may be in order. The "beautiful game" as it is called, has been on a tremendous growth path in the United States. Attendance in MLS has grown from 1.8 million in 2008 to 3.5 million in 2017. This is higher than both NBA and NHL average game attendance and given the rise and popularity, star-studded teams have begun to pop up and LAFC is no exception.

 

From the start, the intent appears to be to create a Los Angeles community inclusive soccer club, improving local infrastructure, pushing forward sustainability and providing the community with jobs, event space and year-round dining options. The stadium has a seating capacity of 22,000 and has 130,000 square feet of public open space. Did we mention the intention to be the first cash-less stadium in the United States?

 

WorldPay Process

On a large transactional venue like this, there are many pieces that have to come together to get the payment processing operational before first kick-off. At Worldpay, we have many teams and processes that work together to make all systems go. When complex solutions enter our landscape, our business development teams, along with our solution teams, work hand-in-hand with our partners, LAFC, and the vendors to ensure a smooth payment processing experience.

 

We got the privilege to work with these fine vendors, facilitating payments:

 

  • SeatGeek - SeatGeek integrated to us for both card not present and card present transactions on our Express platform utilizing triPOS cloud for the card present piece (To the right you can see one of our triPOS terminals in the LAFC ticket office. If you purchase tickets for LAFC, you are working with Worldpay.
  • SkiData - SkiData integrated to our Express platform and provided mobile capabilities to LAFC and its vendors.
  • Appetize - Appetize provides the vending POS services for LAFC and the stadium.
  • Fanatics - Fanatics provides the merchandising POS services for LAFC and the stadium
  • Venuetize - Venuetize provides the mobile application experience and touched many parts of our Express platform, along with many of the vendors listed here.
  • EverPark - EverPark provides parking services for the stadium.

 

With the appropriate solution identified and road-mapped into the system for the vendor, the next step, if it is necessary (sometimes vendors are already integrated to the specified solution), is to begin the integration process.

 

The integration process involves working with our developer integrations team. This team of platforms experts is highly technical on both the hardware and software side. The developer integrations team works intimately with the vendor to ensure their integration is completed, certified and ready to process. Once the certification is complete, the vendor works with us to ensure operational readiness before our first install team walks our partners through go-live, providing valuable services, tools, and resources to streamline this critical step in the process.

 

 

The stadium go-live

The teamwork involved for a large event like this is enormous. Worldpay only plays one role, albeit a critical role, and that critical role gave rise to an amazing event and a beautiful stadium.

 

 

We got to witness a lot of exciting events at the stadium, including a few celebrity spottings. Here is Will Ferrell, pulling his Tesla into the stadium parking:

 

To top it all off, LAFC got the win in the closing minutes of the game. The fans were ecstatic, and so was team Worldpay.

 

 

Conclusion

These are dream projects and LAFC is helping make dreams a reality for so many organizations and individuals. Right out of the gate, LAFC has one of the most supported clubs in North America. We look forward to continued partnership with LAFC and BoC and thank everyone that was involved At Worldpay, we take modern money to a new level.

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